We already tried AI before. Why did it not work?

AI does faster what the company already does. With organised processes, the gain is large. With badly defined processes, the problem grows, and faster.

Almost always, the previous attempt was a tool put on top of processes nobody had tidied, with no connection to the company’s information and nobody on the inside following it through.

That is why we start with the diagnostic: we see where the processes fail, propose improvements, and only then build the new system.